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Know about the Product:

HiFives Employee Rewards and Recognition Platform

The HiFives Employee Reward and Recognition Platform have been developed based on 10+ years of research of employee rewards and recognition practices of 1000+ organizations. The platform combines industry best practices of employee rewards and recognition with cutting edge technology, and great end-user experience for organizations across industries, geographies, headcounts, and workforce profiles.

Features
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How does the HiFives Platform work?

Understand How HiFives is Transforming Employee Experience

HiFives Employee Rewards, Recognition, and Engagement Platform is a highly configurable and flexible solution that can adapt to the intricacies and complexities of your organizational processes, incorporating industry best practices into your employee rewards and recognition program.

 

– Advanced Features: Drive the transformation of workplace practices and culture faster

– Configurability: Enable quicker implementation and matches business requirements

– Best Practices: Incorporate industry best practices

– Scalability: Work across geographies, industry and workforce size

– Affordable Solution: Transparent pricing based on per seat; pay-as-you-go

– Security: Ensure data privacy and compliance with corporate policies

 

As more millennials and Gen Z employees join the workforce, employee needs and expectations are changing even more rapidly. Younger employees are significantly more digitally savvy than their seniors, and they prefer all things digital.

 

– Digital Experience: Completely platform/ app-driven, integrates seamlessly with other platforms such as Office 365, Google Workspace

– Social Visibility: Integrates easily with collaboration platforms like MS Teams and Slack, social media

– Gamification: Incorporates game elements such as reward points, badges, leaderboards, walls, levels, e-cards

– Instant Gratification: Has a multi-currency points-based system, digital wallets, 1000+ brands of e-gift cards in 25+ countries, and non-monetary options

 

The needs and expectations of employees are constantly evolving; therefore, human resources practices, such as employee rewards and recognition, must also evolve at the same pace. Thus, organizations must continue to innovate in their employee practices and invest in HR tools, platforms, and technology solutions to meet the evolving requirements.

FAQs About HiFives

HiFives is an AI-powered Employee Rewards and Recognition (R&R) platform designed for enterprises and global organizations.
It stands out due to:
- AI-driven nudges and prompts for managers and leaders to recognize employees in real time.
- Specialized modules like Kaizen/Innovation, Safety Awards, and Spot Recognition, suited for large and complex workforces.
- Deep integration with tools like MS Teams, Slack, WhatsApp, HRMS/ERP, SSO/MFA.
- Enterprise-grade compliance (ISO 27001/27701, SOC-2 Type II, GDPR-aligned) and hosted on AWS with advanced security.
- Rich analytics and reporting, enabling HR and leadership to measure ROI, equity, and impact of recognition programs.
- Global reward options including gift cards in 25+ countries.

HiFives is designed for highly regulated industries and adheres to:
- ISO 27001:2022 (Information Security) and ISO 27701 (Privacy Information Management) certified.
- SOC-2 Type II attested with rigorous controls for access, change management, and incident response.
- GDPR-ready with clear data residency and processing policies.
- Hosted on AWS with RDS encryption (AES-256), MFA, CloudTrail, regular VAPT, and BCP/DR strategies.

Primary hosting is on AWS Mumbai region, with options to set up data residency in other geographies (e.g., UAE, EU) for compliance.

HiFives supports monetary and non-monetary recognition, including:
- Spot Awards, Milestone Awards, Innovation/Kaizen Awards, Peer-to-Peer Kudos, Safety Awards.
- Customizable award nomination, approval, and evaluation workflows.
- Configurable budgets and tax compliance for global operations.

Yes. HiFives offers:
- Mobile-first access, a WhatsApp bot, and seamless MS Teams/Slack recognition flows.
- Modules optimized for frontline employees (e.g., manufacturing, retail, logistics).
- Localized rewards catalogs
- Interface available in multiple languages.

HiFives provides:
- Role-based dashboards for HR, managers, and leadership.
- AI-driven insights on recognition patterns, inclusion, ROI, and engagement gaps.
- Exportable reports for compliance, audits, and board reviews.

HiFives offers:
- 10,000+ e-Gift cards in 25+ countries, of reputed local brands
- Instant, seamless redemption for employees in their local currency.
- Configurable for CapEx or OpEx budget models.

Yes. Employees can receive badges, wall-of-fame posts, points-based recognition, and social feeds for peer celebration.

HiFives provides out-of-the-box integrations with:
- Collaboration tools: MS Teams, Slack, WhatsApp, Workplace by Meta.
- HRMS/ERP: SAP SuccessFactors, Oracle HCM, Darwinbox, PeopleStrong, Zoho People, etc.
- Identity & Access: SAML SSO, MFA, SCIM-based provisioning.
- APIs and Webhooks for custom integrations.

Typical implementation takes 3-6 weeks (depending on the scope and scale), including configuration, branding, integrations, testing, and training. HiFives provides dedicated onboarding and success managers.

HiFives offers:
- Dedicated account managers for enterprise clients.
- 24×7 priority support with defined SLAs.
- Access to a self-service knowledge base and training for admins.

Yes. HiFives supports:
- BU-level budget allocation and governance.
- Hierarchical approval flows.
- Multi-tier program management for global and regional R&R programs.

Pricing is typically per-employee per-year subscription (OpEx model), with tiered pricing based on scale.
CapEx-style models (one-time license + annual support) are available for specific use cases.

Global benchmarks suggest:

- Recognition can reduce voluntary attrition by 30-45%.
- Budgeting ~1% of payroll for recognition often delivers positive ROI within the first year.
- HiFives’ analytics enable measurement of recognition reach, manager adoption, and business impact.

HiFives is trusted by leading enterprises and GCCs such as:
Asian Paints, Aditya Birla Capital, Hindalco (Mahan Aluminium), Bajaj Finserv Health, Digit Insurance, Landmark Group (Max UAE), Volvo-Eicher, Times of India Group, and others.

HiFives is consistently featured in HR Tech award lists, recognized by SHRM, People Matters, BW People, and others as a leading enterprise R&R platform.

HiFives uses AI to:
- Prompt managers to recognize employees based on performance triggers.
- Analyze recognition patterns for bias, frequency, and inclusion.
- Offer intelligent suggestions for awards and messages.

HiFives invests continuously in:
- GenAI-powered personalization of recognition messages.
- Behavioral nudges for DEI, wellness, and engagement.
- Expanding global integrations and compliance frameworks.

To get the latest updates of HiFives, follow us on Twitter @MyHiFives.